Meet the Team at Enhanced Smiles
Tina Fagala
Registered Dental Hygienist
Tina is a native of Gastonia, North Carolina. She has been with Enhanced Smiles since 2012. She graduated with an Associate of Science degree in Dental Hygiene from Catawba Valley Community College.
Tina is a Christian and is very compassionate. She enjoys building trusting relationships with her patients and believes that “It is never too late to have the smile you have always wanted.”
She has three beautiful children and enjoys being outdoors, attending church, and spending time with her family.
Matt Disney
Treatment Coordinator
Matt has recently relocated to Belmont, North Carolina from Augusta, Georgia with his lovely wife Alicia. He has been in dentistry since 2018 and was an insurance agent for 7 years prior to that. He started his dental career as a Patient Services Representative before working his way up to Treatment Coordinator where he has helped many patients overcome barriers to get the care they need. “The best part of what I do is seeing the patients who come back with a brand-new smile and the confidence to get them through life knowing that they do not have to hide their mouth anymore”.
In his spare time, Matt enjoys golfing, reading and spending time with his friends and family.
Kimberly Osorio
Patient Coordinator
My name is Kimberly, I joined Enhanced Smiles in Jan 2021 as a Patient Coordinator. I'm dedicated to helping patients with every step of their dental visit. I've lived in Gastonia all my life; I have an Associate's Degree in Medical Office Administration and I'm conversant in Spanish. After many years in the medical industry, I decided to make a professional change. I'm proud to say I love working with an amazing group of people because we treat each other like a family.
Outside of work I'm an active member of my church, love hiking, traveling, and enjoy coaching my son's soccer team. I have 4 amazing children, they're my life. Spending time with family, friends and God is very important to me. I value every moment and cherish every memory.
Karen Ortiz
Patient Coordinator
I'm Karen! I started working for Enhanced Smiles in March of 2021; I enjoy my position as one of the patient coordinators and I love how close I've become to my coworkers - they're like a second family.
Things I love include the beach, my pets, music, and spending time with loved ones.
I am grateful to be part of a team that truly cares and wants the best for not only their patients but also their staff
Johnson Phu
Insurance Coordinator
Johnson, a Gastonia native, is very knowledgeable with insurance with his 7+ years of experience. He is the one we all go to when we have questions related to dental insurance. Outside of work, Johnson loves playing video games and hanging out with friends.
